Privacy Policy

Last updated: March 15, 2025

Privacy Overview

At beginxdrivehub, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our front-end development education platform. We operate under Taiwan's Personal Data Protection Act and international privacy standards.

Your trust matters to us. We've designed our data practices to be transparent and give you control over your personal information. Whether you're browsing our study materials or enrolling in courses, we want you to understand exactly what happens with your data.

Information We Collect

Personal Information You Provide

When you register for courses, contact us, or create an account, we collect:

  • Full name and contact details
  • Email address for communications
  • Phone number for urgent notifications
  • Educational background information
  • Learning preferences and goals
  • Payment information for course enrollment
  • Resume or portfolio materials when submitted
  • Communication history and support requests

Automatically Collected Data

Our website automatically gathers technical information to improve your experience and ensure security. This includes your IP address, browser type, device information, and how you navigate through our educational content.

We use cookies and similar technologies to remember your preferences, track learning progress, and provide personalized recommendations for study materials. You can control cookie settings through your browser preferences.

Educational Progress Data

As you engage with our learning platform, we track your progress through courses, quiz results, assignment submissions, and interaction with study materials. This helps us provide better support and customize your learning experience.

How We Use Your Information

We use your personal data to deliver high-quality educational services and support your front-end development learning journey. Here's how:

Educational Services

Your information helps us provide personalized learning experiences, track your progress through courses, and offer relevant study materials. We analyze learning patterns to improve our curriculum and suggest appropriate next steps in your education.

Communication and Support

We use your contact information to send important updates about courses, respond to your questions, and provide technical support. You'll receive notifications about new study materials, upcoming deadlines, and changes to your enrollment.

Platform Improvement

Anonymous usage data helps us understand how students interact with our platform. We identify areas for improvement, optimize loading times, and enhance the overall user experience based on real usage patterns.

Administrative Purposes

We process your data for essential business functions like payment processing, maintaining accurate student records, generating certificates, and complying with educational reporting requirements in Taiwan.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do share limited data with trusted partners who help us deliver our educational services:

Service Providers

Payment processors handle your billing information securely, cloud storage providers host your learning materials, and email service providers deliver course communications. All partners sign strict data protection agreements.

Educational Partners

When you participate in collaborative projects or internship placements, we may share relevant portfolio information with participating companies. This only happens with your explicit consent and for legitimate educational purposes.

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or to protect the safety of our students and staff. Such disclosures are limited to what's legally necessary and documented appropriately.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information:

Access Your Data

Request a copy of all personal information we hold about you, including learning progress and communication history.

Correct Information

Update or fix any incorrect personal details in your account or educational records at any time.

Delete Your Account

Request deletion of your personal data, subject to legal requirements for educational record keeping.

Limit Processing

Restrict how we use your information while maintaining access to essential educational services.

Data Portability

Export your learning data, portfolio materials, and progress records in a standard format.

Withdraw Consent

Opt out of optional data processing while continuing to access your enrolled courses.

Exercising Your Rights

To exercise any of these rights, contact our privacy team using the information below. We'll respond within 30 days and guide you through the process. Some requests may require identity verification to protect your information.

Security Measures

Protecting your personal information is a top priority. We implement multiple layers of security to safeguard your data:

Technical Safeguards

All data transmissions use SSL/TLS encryption, and our databases employ advanced encryption for stored information. We use secure authentication protocols and regularly update our security systems to address emerging threats.

Access Controls

Only authorized staff members can access student data, and access is limited based on job responsibilities. All access is logged and monitored. We conduct regular security audits and staff training on data protection practices.

Incident Response

In the unlikely event of a security incident, we have procedures to quickly identify, contain, and resolve issues. We'll notify affected users promptly and work with authorities as required by Taiwan law.

Data Retention Periods

We keep your information only as long as necessary for educational and legal purposes:

Active Enrollment: We retain all learning data and communications during your active participation in courses and programs.
After Course Completion: Educational records and certificates are maintained for 7 years as required by Taiwan education regulations.
Marketing Communications: Contact information for newsletters and updates is kept until you unsubscribe or request deletion.
Support Records: Customer service interactions are retained for 3 years to improve our services and resolve any follow-up issues.

When retention periods expire, we securely delete or anonymize your information using industry-standard procedures. Some anonymized data may be retained longer for statistical and research purposes.

International Data Transfers

As an educational platform serving international students, we may transfer your data outside Taiwan when necessary for our services. All transfers comply with Taiwan's Personal Data Protection Act and international standards.

Safeguards for International Transfers

When we transfer data internationally, we ensure adequate protection through approved mechanisms like standard contractual clauses or adequacy decisions. Our service providers must maintain equivalent privacy protections.

For cloud-based learning platforms and communication tools, data may be processed in secure facilities worldwide. We regularly review the privacy practices of all international partners to ensure ongoing protection.

Privacy Contact Information

Have Privacy Questions?

Our privacy team is here to help with any questions about your personal data, privacy rights, or this policy.

Phone: +88633839089

Address: 325, Taiwan, Taoyuan City, Longtan District, Wufu St, 99號4樓

Policy Updates

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify you via email and post the updated version on our website. The "last updated" date at the top shows when the most recent changes were made.

Your continued use of our services after policy updates indicates acceptance of the new terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.